General Terms and Conditions
General Terms and Conditions
On very rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day or a refund authorised.
Diving & Snorkelling
Certain medical conditions and medications may preclude some people from diving. For advice contact our Quicksliver office. Minimum age for diving is 12 years. Quicksilver recommend a wait of 12 hours but preferably 24 hours, if doing multiple dives, before ascending to an altitude of 300 metres or greater. Snorkelling can be a strenuous activity. Please use caution and inform our crew of any medical conditions.
All published prices are indicative only, and are subject to change without notice. All bookings are subject to confirmation.
Bookings & Payment
Online — Upon receipt of your reservation request, we will contact you to confirm availability and arrange payment details, if you chose the option to pay on your day of travel. We will provide you with a printable confirmation voucher via email, detailing your date of travel, pick up points, costs and any other relevant information.
Fields marked with * on the Reservation form must be completed before choosing “Make a Booking”. We will advise you of specific reservation Terms and Conditions at the time of requesting a reservation. All costs shown are in Australian Dollars, or as otherwise indicated, and include GST (Goods and Services Tax).
When do I make payment?
When booking online with Quicksilver Cruises, you have the option to pay by credit card to secure your booking immediately, or you can also choose to pay on your day of travel. In this case, payment is made directly at the Quicksilver check-in counters before boarding your cruise. You may pay by cash or accepted credit card.
What if the weather is really bad?
Providing we have availability you are welcome to change dates, or in the worst case scenario, cancel.
Can I change dates?
Yes providing we have availability. There are no fees to change dates, however you must notify us a minimum of 24 hours prior to travel.
All quotations provided are subject to availability of services quoted and are not guaranteed until the booking is confirmed and required payment received.
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